FAQ

 Waely Drop Services

 

Retail/ Business/ Medical

Premium courier, delivery, and errand running service in central Pa. We partner with local small and medium retailers, legal firms,  clinics, care homes, and businesses. In the community, we ensure their customers get their goods/documents on time, every time. Our prices are competitive, less than others charge for standard 3-5 day shipping, with waely drop you can:

  • Schedule your deliveries up to 90 days in advance

  • Have access to customized delivery solutions for your business needs

  • Exceed customer expectations

  • Choose from a variety of delivery services.

  • Enjoy special pricing on monthly plans.

  • Rest easy knowing your staff and customers are safe

How do I register my business with Waely Drop?

We understand that no two businesses are the same. Hence our solutions are customized for individual business needs. To achieve this, we prefer new clients to fill out our Let get started form or call 814-441-114  to begin the registration process. Once filled, one of our delivery specialists will get in touch shortly to set up new accounts.   

What are the hours of operation?

You can contact dispatch 24/7, and our regular office hours are from 9.00 am - 5.00 pm. 

How do I request recurring delivery?

By scheduling recurring deliveries with us online or giving us a call at 8144411140, or using our delivery request form on the website, you can easily request recurring delivery.

 

How do I request a one-time delivery?

For one-time deliveries, please call customer service at  814- 441-1140 

What kind of vehicle is used?

We use a range of small, medium, and cargo vans. For special accommodations, please add details to the delivery request.   Our goal is to ensure that every customer's need is met by providing excellent service.

 

Is using Waely drop safe?

Yes! Our associates have thoroughly screened, and background checked,  our real-time tracking feature provides absolute peace of mind. Our vehicles are branded for easy identification.

What Is Waely Drop Curbside & In-Store Pick-Up to your door

It is a delivery service in state college powered by waely drop.  We pick-up about anything from your favorite shops/farms that do or do not offer delivery service and deliver to your door.

How Do I request a Pick-up?

By using our online request platform, pick-ups can be scheduled at any time from anywhere. Once a request is submitted, someone from our team will call you to confirm and complete the request. OR by calling our delivery dispatch at 814-441-1140

How Much Do I Pay  For Delivery

Delivery cost is calculated per the mile traveled, and this amount will be communicated after the pick-up request has been submitted  

How Do I Pay For Delivery

Card payments are made at the point of order confirmation and completion. We offer contactless delivery and do not accept cash payments at this time.

How Can I Tip My Driver

You can tip your delivery driver at the point of order confirmation and completion or leave a tip at a secure place at your door.

I Have Unanswered Questions

Call our customer service line at 814-441-1140 or send us a message at info@waelydrop.com